You know something isn't working. But what needs fixing?
Your organization is communicating, but something isn't lining up. Maybe people aren't responding, your message feels inconsistent, or communications take more time than they should.
Before you spend more time or money fixing things, find out what actually needs attention.
Does this sound familiar?
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You're putting in effort without seeing the response you expected.
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Your website, emails, and social media don't seem to tell the same story.
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Creating or approving communications takes more time than it should.
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You know improvements are needed, but you're not sure what's causing the problem.
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You have several things to fix and no clear priority order.
You don’t need to diagnose the problem before you arrive.
That’s what the Diagnostic is for.
How it works
1. Share what you're working with
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Complete a short intake questionnaire and submit up to 3 existing communication pieces or touchpoints.
JJHC reviews them before your session to identify initial patterns and questions.
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2. Examine what's happening
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During a 60-minute Diagnostic session, we'll examine those patterns, test them against your experience, and distinguish symptoms from likely root causes.
Together, we'll confirm your top 3 communication issues and establish their priority order.
3. Get a clear starting point
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Within 3 business days after your session, you'll receive a written Diagnostic Summary with your top 3 issues, likely root causes, priority order, and recommended next steps.
What you'll leave knowing
What to fix first
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Which communication issue deserves your attention before the others.
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What you can handle in-house
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Which improvements your organization can reasonably make with its existing people and resources.
Where outside support would help most
Which issues, if any, would benefit from additional expertise or capacity.
The Diagnostic is valuable on its own. You don't need to hire JJHC for implementation.
What's included in the $295?
Your fixed fee includes:
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Short pre-session intake questionnaire
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Pre-review of up to 3 existing communication pieces or touchpoints
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One 60-minute Diagnostic session
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Written Diagnostic Summary delivered within 3 business days after the session
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The Diagnostic identifies and prioritizes the work. It does not include implementation, redesign, copywriting, campaign creation, website work, or ongoing support.
Already tried the free Communications Checkup?
The free Communications Checkup helps you recognize potential communication problems yourself.
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The paid Communications Diagnostic goes further, adding JJHC's review, confirmation of likely causes, and prioritized recommendations.
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The Checkup helps you notice where something may be wrong. The Diagnostic helps you decide what to do about it.